Roberto came to our home to tackle a stubborn clog in the shower drain. I had another company come first, that was a big mistake. Their tech tried a cursory snaking then a few minutes later his boss arrived and started talking about tearing out our bathroom due to old cast iron pipes. Roberto worked it and worked it until it was clear. On time, professional and a very qualified tech!! I won’t make the mistake again of calling someone else. Bill Howe Plumbing is in my contacts.