Enoch was very polite and professional. It was great to deal with employees that didn’t try to charge you an unreasonable amount without trying to up sell you on warranty packages. I understand it’s business, but as a consumer, when your just trying to get your “fairly new” A/C going, you don’t need all the added stress. Thanks Enoch for getting the system going and making it a better day. Will definitely refer Bill Howe to others..