Jim & Karen Miller
Excellent experience. After discovering a leak, we called Bill Howe based on their reputation and were given immediate attention with a next day appointment for assessment. Raul Miranda carefully inspected both the immediate problem area and others where we thought were involved. He provided a written estimate for a complete house re-piping based on our desire to upgrade the original 40-year-old plumbing system. We were immediately scheduled for the work to start within 2 business days. The project supervisor, Miguel Rodriguez, texted us prior to his arrival on the appointed day. Upon arrival, Miguel surveyed our plumbing layout to plan the work. He took care to make note of the specific needs for my disabled wife during the process. Miguel and his crew executed the project systematically and respectfully while maintaining the appropriate Covid-19 safety requirements. Miguel also consulted with us whenever he discovered a variance we needed to know about. Thankfully he found and advised us that our a/c ducting in the attic had a number of open seams so that we were able to arrange for repair following the plumbing work. We appreciated the professionalism which Miguel and crew demonstrated. They worked hard and completed the project in a timely fashion. The wallboard restoration needed following the installation of the plumbing systems will be handled by another Bill Howe crew next week. Full service coverage! Without any reservation whatsoever, we are happy to recommend this fine company.