Our entire apartment complex had no hot water. On a Saturday morning Cory from Bill Howe showed up. I took him where the water heater was and he knew exactly what was wrong. He inspected everything and also found a couple leaks. He went to go pick up the part he needed and had it installed in minutes. He was very nice and helpful, explaining what was a better choice for our building. I was very happy with everything he did. Thanks Corey!