We had scheduled an appointment today for a 10am to 1:00 time window and stayed at home waiting for the plumber to arrive. He FINALLY appeared at about 3:15 and to our surprise you sent two different plumbers to respond to our request for repair of a value issue and a drainage issue in our bathroom You did not give us any indication that you planned to send two different plumbers to generate two separate service calls so we sent one of them home.
The guy who cleaned the drain was fine, but you killed our whole day waiting around for this and that is TOTALLY unacceptable. We have had good service from Bill Howe in the past but this was terrible. A situation worth reporting to the Better Business Bureau.
BAD, BAD BAD!!!!!!!! zero STARS