James B
The service I received from Michael was exceptional. He first came to my home to provide an estimate. After reviewing everything I wanted, Michael explained why at least one of my requested services –replacement of my water pressure regulator–was not needed because the regulator was working perfectly. (He tested it before making this determination.) I was impressed and encouraged by his honestly.
Michael then explained what parts I needed for the remainder of the work and gave me his best estimate of the time required to complete it. After reviewing the emailed estimate, I approved it and scheduled the work. Michael returned to my home a few days later to perform the work. He was prompt, professional and efficient. He finished the work in less time than he estimated and reduced my final bill accordingly!
I could not be more pleased with the service, the cost and the results. The service I received was beyond exemplary and I give Michael and Bill Howe my highest recommendation.
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