Service was prompt. I had the valve replaced on the water main for a charge of approx $575,00. I thought the charge was very high for replacing a valve. Also, I asked him to leave me the part which he didn’t do. I must say however, that I had rec’d a previous bid from another company for $1800 who had told me I needed to find the break in the line. At least Bill Howe plumbing is an honest company.