We had an emergency last night around 6:00pm with sewer water flowing out of our clean-out pipe all over the driveway.. I called no less than 7 24/7 emergency plumbers and no one was available to come out and help us. Roto Rooter was the cheapest but had no one available until 10-12:00am. All Star charged between $495-$595. Anderson Plumbing was reasonable & considerate but their guy was stuck on a 2 job. I spoke with Coastal Plumbing but then they never called me back We thought we had an appt. with Family Plumbing but then they didn’t show.
Last call was to Bill Howe Plumbing. Chris, the technician, called me back and was at my door 40 minutes later having driven from Mission Valley to Carlsbad. He worked hard until midnight to clear the main line drain. He stopped the nasty water from coming out of the drain but then said I’ll have to come back tomorrow to finish the job. He was nice, respectful and knew what he was doing.
The next day it was determined the blockage was in the main sewer line and the HOA at Rancho Carlsbad would take over the work.
I will use Bill Howe again b/c they showed a genuine Sense of Urgency for my problem and responded. I appreciate that!