My kitchen sink drain started leaking. I called Bill Howe and they sent Pattric Nealey out to take care of it. Pattric was on time, courteous, kept in communication about his arrival. He is quite knowledgeable, and gave me options on how to fix the problem. In the end, he did an outstanding job. He didn’t have all the odd parts that he needed on his truck, so he combined a trip for getting the parts with his lunch. The job was done quickly, neatly, and with care not to leave any mess behind. Thank you Pattric, I will be asking for you by name next time!