I had a great experience with Bill Howe plumbing and heating. They sent at tech out on the same day I called. It was short notice, extremely important and Matt S. was fantastic! Matt S. called ahead, was on time, courteous, professional and a joy to work with. I WILL recommend Bill Howe to all my friends and family. Oh, I amost forgot…. the young lady that answered the phone and scheduled Matt S. to begin with was great. She is the right person to greet your customers!