AC Installation Español

Douglas Wisneski

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Douglas Wisneski

I have been remiss that I have not sooner upgraded my scathing review of May 30, 2013. Julie responded from the office on the next business day, and sincerely worked on addressing my issues. She checked into the matter, then set up a meeting at the site. She kept in contact with me all along the way. She set up a meeting at the site for me with the plumber, Luis, and the field supervisor, Tom. They were also very earnest in addressing my concerns. They explained what they had done, and their rationale. It made much more sense than what I could gauge from the invoice. They were on site with me for well over an hour and were willing to spend as much time as I needed. With the cost of their service trucks, travel time, wages, etc, it wasn’t a cheap trip for Bill Howe to cover. That showed me tremendous good faith and integrity.
They were not aware that the problem of the hot-cold temperature shifts at the appliances in many of the 25 units had not gone away. (That the information did not get back to them over the months is the fault of poor communication and execution by my management team.) Tom looked at the water heater specs, and how it was plumbed to feed 2 separate buildings. I suggested that we might have to go back to two separate heaters. He said he’d do some research and get back to me with a proposal, at the best price possible. He called the next day. He said that the single water heater was plenty adequate, but the piping needed to be sized and connected correctly and 4 check valves installed—it always looked a little hinky to me. (The water heater was installed by a different plumbing contractor.)
So, tomorrow is the big day. I’m cautiously optimistic. In any event, Bill Howe is showing a lot of integrity.
As far as the missing wing nuts—that had us all shaking our heads. I can write that off as a great mystery. Why 6 months after the fact the tenants finally complained, or whether they were or weren’t ever there, I don’t care. It’s a non-issue after their bending over backwards to make me happy.


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What David says about us

Service for new garbage disposal. My ancient garbage disposal quit working, went online to get Bill Howe’s number, immediately received and accepted chat to describe my needs. Prompt call back to schedule an appointment, service tech Allen was out same morning, which was important to fit my work schedule. Job estimate was clear, work done fully to my expectations, area left clean, and price was very fair.
I was not surprised — I have used Bill Howe plumbers for several other tasks in the past. I have always found their staff to be helpful, attentive, and the plumbers very courteous and capable.

January 2020


What Michelle says about us

I have been using Bill Howe since the late 1980’s, their service has always been excellent, plumbing, heating and restoration. I am most impressed by the integrity of their employees, not only do they know their work/skill, they do not waste time, they are so efficient, they are so helpful and they are a true “service”!

February 2020


What Mira says about us

Bill Howe never fails us! We had a drain overflow, and Scott came (on a Saturday) to look at it and offer solution. He was punctual, professional, and extremely helpful. I should also praise the main office for always being helpful and always finding solutions. Very grateful to have you in San Diego!

February 2020

Restoration & Flood

What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.

August 2019

Heating & Cooling

What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

January 2019


What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

Thank you Bill Howe Plumbing.

July 2019