Danny B. arrived at my condo ahead of the scheduled time of 2 to 5 pm. (Good thing, because lots of water was going down the drain due to a faulty shut off valve.) I was expecting a lengthy, expensive process, but Danny assessed the issue quickly, shut the water off to the building and replaced the necessary parts very efficiently and professionally. He was a pleasure to do business with. I’ll be sure to recommend Bill Howe to friends and family.