Installing my new dishwasher did not seem like it would be a challenge, but it was. Extracting the old dishwasher looked like it would involve breaking my granite counter top. However, I had the most experienced and smart technician, Dan! It took him three hours but he saved me thousands of dollars. He was patient and creative in his problem solving. It was a much bigger project than either of us expected but I appreciated his “can-do” attitude and fortitude!!