We couldn’t be more pleased with the service that we received from Bill Howe Heating and Air Conditioning. When my AC unit didn’t come on today, I panicked, being that it was going to be 100 degrees outside. I thought for sure I would never find someone to come out the same day to fix it. But I have used Bill Howe in the past for plumbing, and thought I would just give them a call. The receptionist who answered the call Emmy, was so friendly and so courteous and was able to get me an appt the same day at a pretty early window. I was so pleased. Then Enoch was our service tech and he was absolutely wonderful, from start to finish. He came in, diagnosed the problem and was able to fix the problem in just a few quick hours. In addition, he was able to suggest a few maintenance items that possibly we might look into in Spring of 2021. Enoch was very professional, and hard working, and I might add, loved our dog Wifi. Wifi can’t wait to have him back again on our next project in the Spring of 2021. Thank you Emmy, Enoch and Bill Howe!!! Very impressed with your company and outstanding customer service. Will totally recommend to others!