I phoned Bill Howe around 7:30 AM to report a clogged kitchen drain and was pleasantly assured by the sweet person on the other end of the line that my time frame would be from 10:00 AM to 1:00 PM…letting me know to expect a call around 30 mins prior to service arrival.
Sure enough, 15 mins before arrival, Luis called and said he was on his way and to my surprise, it was around 10:45..what luxury.
He could not have been more pleasant and accommodating. Prompt, business-like and efficient, determining the problem immediately… and when one line didn’t reach far enough, he retrieved a longer line and was successful. everything was cleaned up at the end and our problem was solved.
What a great way to begin my day as needless to say, a clogged drain in the middle of our dinner party seemed hopeless.
Bill Howe to the rescue!! Thank you so much.