Pattric and Giovanny cleaned up and solved a very messy problem!
I have 2 sump pumps in a sewer pit behind my house, that raise my sewage up to the city sewage line. Both of those sump pumps had failed and the sewage level was at a critical level. It was very close to back-flowing back into my house. I could smell sewage and knew I had a problem, but didn’t really know what was going on.
It was last Sunday and I saw a Bill Howe truck at the house of one of my neighbors and when the truck started to leave, I stopped the plumber to chat with him. His name was Pattric and he took the time to come over to where my sump pumps were and he pulled the manhole cover and really taught me about the system that I had and what my options were to move forward.
It’s a long and sewage filled story, but 2 days later, I had 2 new pumps installed and the system was set up perfectly. And, because of this process with Pattric, I was a whole lot smarter about this system. Patrick kept me informed throughout the multi-day process and brought out an apprentice with him, Giovanny, on the second and last day.
Bottom line is that I had a, no kidding, crappy situation on my hands and I cannot envision the resolution of that problem being executed any better than it was with Pattric and Giovanny.