If we could give them 10 stars we would. We needed to have our 70 year old sewer pipe epoxy lined. We had been dealing with another plumber for almost a month of missed appointments, wrong equipment and last minute cancellations. We finally had had enough and fired him. On Monday morning we contacted Bill Howe and talked to Eric, their lining representative. He came out that afternoon and gave us an estimate. He was knowledgeable, professional and very nice. He also spent time explaining the entire process. On Wed. Justin and Mike arrived, lined the pipe and were finished in one day. They too were friendly, professional and totally cleaned up after themselves. A project that had become an endless nightmare with a different company was over and completed to our complete satisfaction in a couple days. What made it even better was Bill Howe charged LESS that we were quoted by the original plumber. We regret not approaching Bill Howe plumbing first and definitely will call them if we have an issue in the future.
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