Had an emergency that affected the water supply too the whole house. Called Bill Howe and got an immediate response (unlike competitor’s 24-hour callback promise).
Pricing was explained and appointment scheduled. Trevor called back and wanted pictures. Sent to him. He evaluated the job and made recommendations to save me a return trip. Could have fixed the original problem but would save a return visit by replacing another component now. I agreed.
Trevor arrived earlier than advertised and was great. Allowed my dogs to watch and even let me learn so new soldering techniques.
I would give 6 starts if available and even then would have to borrow another to do justice to the entire process.