Hi, We have used Bill Howe for thirty-five years but you are making it hard for me to continue to use you. This most recent problem was rather simple, a leaking faucet. The first plumber you sent replaced hoses and didn’t fix the problem. Today a second plumber says the first guy didn’t properly diagnose the problem, the faucet needs to be replaced.
Prior to this we had a leaking shower pan which was not properly diagnosed by at least two of your plumbers. Once we got to the real problem a flood and restoration guy of yours tried to sell me a fix that I did not trust. In fact I asked that guy to leave and called the office to no avail. If you are no longer interested in being reliable just tell me and I will go elsewhere.