I’m always nervous about calling a plumber because you never know how honest he/she will be(bad past experiences). Well I now know that I can definitely call Bill Howe anytime and receive an honest person who will explain everything to me! Giovanny Martinez put me at ease the moment he walked in the door. His sincererity, kindness, and ability to talk to me and not “at” me was beyond my expectations. I’ve saved his card to make sure I request him should I have the need for a plumber again.