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The Bill Howe Way: May Award Recipients
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Awards 06/14/15

The Bill Howe Way: May Award Recipients

Bill Howe is proud to recognize Pedro Montes, Dana Parks, Andrew Chapman and Shelby Bruce  for upholding the Bill Howe Way.

Pedro Montes, reconstruction specialist in San Diego, received the Excellence Award for exemplary craftsmanship on his recent kitchen cabinet remodel. This specific job was challenging because it was a restoration/dryout scenario. After the EMS team removed affected areas, Pedro has to rebuild all of the boxes, frames and doors and recreate the cabinetry to match the areas not affected; and, it had to be a perfect match. He also built the cabinets from wood, which is a much harder material to work with. Typical cabinetry is manufactured from MDF; Pedro was working with more costly materials and even had to match the wood stain to the existing. It was a precision job including hardware, crown molding and toe kicks. Way to go, Pedro.

Dana Parks, San Diego Journeyman plumber and Instructor at the Plumbing Heating Cooling Contractors Academy,  received the Leading by Example Award for his continued commitment to professionalism and the high standards of Bill Howe Family of Companies. He has perfect attendance and arrival times to every customer and always looks perfect in a pressed and clean uniform.

Andrew Chapman, Also a PHCC Academy Instructor, was the recipient of the May Customer Service Award for his work with all of our customers, and especially with our restoration & Flood division. They require constant communication and Andrew keeps them updated at every step, keeping our divisions working together in harmony. He always delivers the best service with a smile and takes care of our customers like our family.

Shelby Bruce, recently promoted to lead installer with our HVAC division in San Diego, received the Above & Beyond Award for his outstanding online reviews and for his “pay-it-forward” spirit in volunteerism with the Bill Howe volunteer team at the San Diego Food Bank. He creates happy customers everywhere he goes, and rumor has it, they are so happy with his level of work and professionalism, that he routinely gets special homemade lunches at his jobs.

Don’t forget, when you call 1-800-Bill Howe (245-5469), you can request any one of our star employees, but even if you don’t, every member of the Bill Howe team is dedicated to you, our valued customer!

 

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What David says about us

Service for new garbage disposal. My ancient garbage disposal quit working, went online to get Bill Howe’s number, immediately received and accepted chat to describe my needs. Prompt call back to schedule an appointment, service tech Allen was out same morning, which was important to fit my work schedule. Job estimate was clear, work done fully to my expectations, area left clean, and price was very fair.
I was not surprised — I have used Bill Howe plumbers for several other tasks in the past. I have always found their staff to be helpful, attentive, and the plumbers very courteous and capable.

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What Michelle says about us

I have been using Bill Howe since the late 1980’s, their service has always been excellent, plumbing, heating and restoration. I am most impressed by the integrity of their employees, not only do they know their work/skill, they do not waste time, they are so efficient, they are so helpful and they are a true “service”!

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What Mira says about us

Bill Howe never fails us! We had a drain overflow, and Scott came (on a Saturday) to look at it and offer solution. He was punctual, professional, and extremely helpful. I should also praise the main office for always being helpful and always finding solutions. Very grateful to have you in San Diego!

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What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.
Ed

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What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

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What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

Thank you Bill Howe Plumbing.

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