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Team Leader Competition at Bill Howe Family of Companies Boost Productivity in San Diego Plumbers
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Awards 10/27/15

Team Leader Competition at Bill Howe Family of Companies Boost Productivity in San Diego Plumbers

Award-winning San Diego plumbing company develops incentive based program for field employees

October 27, 2015 San Diego, Calif. – Bill Howe Family of Companies is one of the leading service companies offering highly trained technicians in San Diego plumbing, heating, cooling and restoration services. For 35 years, they have hired the right talent, created a thriving environment for success, and delivered quality craftsmanship and customer service. As a result, the Bill Howe Family of Companies has a 90 percent repeat customer base, and has been named a Top Workplace and Best Places to Work in San Diego multiple years.

In 2014, the Bill Howe Family of Companies created five new positions in the San Diego plumbing division. They interviewed existing field technicians interested in the Team Leader Position in order to help promote excellence, allow a direct line of communication between field employees and management, and to boost morale.

Each Team Leader has between 10-15 San Diego plumbers he is responsible for engaging in Bill Howe events, policies, concerns, and overall peer mentorship and training. Each Team Leader also has a dedicated Dispatcher in the office to offer support and help strengthen the team goals.

The Team Leader Program was a huge success in 2014, and helped to increase efficiency, arrival times, customer service, and company morale; field employees had a voice and a direct line to share their suggestions. One such suggestion was an incentive based competition between teams reinforcing Bill Howe policies.

“The Team Leader Competitions have been highly successful,” said Jaime Howe-Stolis, Plumbing Operations Manager. “We ask so much of our team and they consistently deliver with great success. By offering friendly competition around the policies and behaviors they already have, we instill camaraderie to work together, incentive to adhere and exceed all policies, and strengthen communications between team leaders, dispatchers and their teams.”

The most recent Team Leader Competitions were surrounding arrival times and customer service. Each team participated over a month long period (per competition) and the winning team, Team Leader, and Dispatcher all received a bonus check. The next Team Leader Competition is set to begin in November.

For more information about the Bill Howe Family of Companies, visit, or to speak with Bill or Tina Howe regarding this announcement, contact Bill Howe Marketing Director, Julie Riddle at [email protected]

About Bill Howe Family of Companies

Bill Howe Family of Companies is comprised of Bill Howe Plumbing, Inc.; Bill Howe Heating & Air Conditioning, Inc.; Bill Howe Restoration & Flood Services, Inc. The family-owned and operated company began in 1980 with the plumbing division and has grown into San Diego County’s largest low-cost one-stop-shop for service, repairs and installation, offering both residential and commercial services. 9085 Aero Drive, Suite B, San Diego CA 92123. Call 1-800-BILL-HOWE because We Know Howe!




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What David says about us

Service for new garbage disposal. My ancient garbage disposal quit working, went online to get Bill Howe’s number, immediately received and accepted chat to describe my needs. Prompt call back to schedule an appointment, service tech Allen was out same morning, which was important to fit my work schedule. Job estimate was clear, work done fully to my expectations, area left clean, and price was very fair.
I was not surprised — I have used Bill Howe plumbers for several other tasks in the past. I have always found their staff to be helpful, attentive, and the plumbers very courteous and capable.

January 2020


What Michelle says about us

I have been using Bill Howe since the late 1980’s, their service has always been excellent, plumbing, heating and restoration. I am most impressed by the integrity of their employees, not only do they know their work/skill, they do not waste time, they are so efficient, they are so helpful and they are a true “service”!

February 2020


What Mira says about us

Bill Howe never fails us! We had a drain overflow, and Scott came (on a Saturday) to look at it and offer solution. He was punctual, professional, and extremely helpful. I should also praise the main office for always being helpful and always finding solutions. Very grateful to have you in San Diego!

February 2020

Restoration & Flood

What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.

August 2019

Heating & Cooling

What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

January 2019


What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

Thank you Bill Howe Plumbing.

July 2019