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October and November Award Winners Chosen at Bill Howe Plumbing in San Diego
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Awards 12/8/15

October and November Award Winners Chosen at Bill Howe Plumbing in San Diego

Local plumbing, restoration and heating company in San Diego recognizes the most recent employees for their excellence

The Bill Howe Family of Companies has grown into a household name and has been a staple in the San Diego community. One of the largest plumbing service and repair companies for 35 years, they have grown by adding services in San Diego heating, air conditioning, and flood remediation for home owners and businesses looking for a one-stop-shop. Part of the success of the family-owned company has been to hire and retain talented employees to help service their loyal customers in San Diego.

The award-winning Bill Howe Family of Companies started with a simple mission to: build a company of healthy, happy employees, and offer them a successful career, deliver quality and affordable services for San Diego residents, and to give back to their community through volunteerism, financial contributions and pro-bono work helping those in need.

“In order to meet all three areas of our mission, we have to start with our employees,” said Tina Howe, Vice President of the Bill Howe Family of Companies. “They are the face and heart of our company, and if they are happy, healthy and trained, we know they will take care of our customers and community in turn.”

The company offers education and training opportunities for their field employees, 100 percent paid for, through the San Diego Plumbing-Heating-Cooling-Contractors Academy. The company also understands that training alone is not enough; they must also recognize the excellence of the team they have built. The Bill Howe Family of Companies has always provided ample recognition within the company, birthdays, anniversaries, births and several “employee of the month” awards.

In 2015, the company redesigned the monthly awards, opening it to all employees and creating four distinct recognition categories. The categories are: Above & Beyond, for employees who take that extra step to help customers, the company and their colleagues, Excellence, presented to the employee who demonstrates the highest level of craftsmanship, Leading by Example, for the employee who exemplifies the high standards of Bill Howe, and Customer Service, for the employee who delivers the most exceptional customer service.

San Diego Drain Relining Team Wins Excellence Award

From left to right, the Excellence Award Winners in the San Diego Drain Re-lining Division are: Michael Castaing, Garrett Serrano, Ian Adame, HR Manager, Amber Baynard, Mel Sturla, and Jim Richards.

Input from office staff, the employees themselves, and management are considered each month and announced (for the previous month) at the company meeting. Additionally each recipient is presented with a certificate and bonus check. At the company’s December meeting, the October and November winners were recognized. October recipients were: October meeting were: Louie Sepulveda for Above & Beyond (A&B), Brian Dorney  for Customer Service (CS), George Rviera for Excellence (E), and Jose Davilla for Leading by Example (LBE). November recipients were: Edgar Godinez (A&B), Doug Powell (CS), Jim Richards, Mike Castaing, Mel Sturla and Garret Serrano (E) and Sergio Cota (LBE).

For more information about the monthly awards, or the Bill Howe Family of Companies services in plumbing, restoration or heating in San Diego, visit www.billhowe.com, or to speak with Bill or Tina Howe regarding this announcement, contact Bill Howe Marketing Director, Julie Riddle at [email protected]

About Bill Howe Family of Companies
Bill Howe Family of Companies is comprised of Bill Howe Plumbing, Inc.; Bill Howe Heating & Air Conditioning, Inc.; Bill Howe Restoration & Flood Services, Inc. The family-owned and operated company began in 1980 with the plumbing division and has grown into San Diego County’s largest low-cost one-stop-shop for service, repairs and installation, offering both residential and commercial services. 9085 Aero Drive, Suite B, San Diego CA 92123. Call 1-800-BILL-HOWE because We Know Howe!

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What Joel C says about us

Very Satisfied. Michael is always on time, Michael has been doing all of the plumbing related to our remodel. He always does exactly what he commits to do within the estimated cost. He keeps me informed if any wrinkles pop up, and his plumbing skills are excellent as we have had no problems or issues arise after he has left. Very professional! Highly recommend.

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What Rick M says about us

We had other companies come out for estimates on what was considered a major job with jackhammers and replacing cast iron pipes under the house… having been stung before, we wanted another estimate just to make sure we were making an informed decision. The prior estimates went up to $21,000!
Bill Howe sent us an amazing veteran plumber, Dashawn and his co- worker Anthony. Dashawn did a thorough check of the problem, explained what he thought was needed … he did a final check and we were able to see for ourselves what was the problem. He recommended a complete cleaning to de-scale the pipes, and not the major work we dreaded. Thanks to his solid analysis and patience in making sure we saw what he saw, the issue was resolved completely, and saved us thousands of unnecessary work. None of the other estimates included the cleaning; only the major repairs. Thanks to Dashawn’s knowledge, professionalism and honesty, we’re Bill Howe customers.

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What Carolyn Housman says about us

This was our second excellent experience with Bill Howe. We had a blocked kitchen sink drain 8/5. I was able to get a same day appointment which is AMAZING. Person on phone was very courteous and set me up right away. Tony arrived at the house (called me 30 minutes out so I was able to be ready). He diagnosed the issue (blocked drain, not the garbage compactor) and was able to snake it and ran the water for 10 minutes to be sure the drains were clear. He cleaned up everything and you would not have known he was even there. Thank-you Tony and Bill Howe, you always know how.

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What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.
Ed

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What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

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What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

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