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November All Stars 2017
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Awards 12/6/17

November All Stars 2017

San Diego Plumber, Bill Howe “knows Howe!” But, so do the employees in the plumbing, heating & air conditioning, and restoration & flood divisions. New to our monthly award system? Read more here: The Bill Howe Way!

For October achievements, we are proud to honor Steven Winsett, Juan Santacruz, Andrew Chapman, and the lining team of Mike Castaing, Jesus Bustamante, Justin Gould, and James Ruben.

Plumbing Company Employee Goes Above & Beyond Purchases Gifts, Christmas Giving

Ron poses with the gifts he purchased in the Bill Howe Adopt-A-Family!

Above & Beyond

Our Above & Beyond winner, Ron LaCaze has been especially generous this holiday season. He personally chose 6 kids from our adopt-a-family campaign to purchase Christmas gifts for and he got every item on their wishlist, including a bike and a skateboard. We are proud to honor his giving spirit.

Leading by Example

Josh Troyer is the Leading by Example award winner for his outstanding achievements in November. Not only did he have a 100 percent arrival time and attendance, he was in the top four for driving safety. Josh has been with us since 2012 and is one of our experts in clearing those hard to clear drains in San Diego.

Customer Service

We aim for the best customer experience on every job and appreciate our customers when they share feedback and help us to recognize our team’s excellence. In November, one of our newer service techs working on drains in San Diego, Javier Pelayo, exceed all expectations. He received multiple 5-star reviews, customer letters, and phone in compliments.

Excellence

Our Excellence award goes to one of our employees that exemplify perfection and detailed care in their craft. As always, it is hard to choose the winner, but Jimmie Cook stood out for his recent commercial job that included not only plumbing, but our restoration & reconstruction division, and our epoxy lining team. His containments were perfect, coordination and communication exemplary, and his attention to detail and a job done right, Excellent!

When you call 1-800 BILL HOWE (245-5469), you will be getting a trained specialist dedicated to providing excellence in all they do.

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Service for new garbage disposal. My ancient garbage disposal quit working, went online to get Bill Howe’s number, immediately received and accepted chat to describe my needs. Prompt call back to schedule an appointment, service tech Allen was out same morning, which was important to fit my work schedule. Job estimate was clear, work done fully to my expectations, area left clean, and price was very fair.
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What Michelle says about us

I have been using Bill Howe since the late 1980’s, their service has always been excellent, plumbing, heating and restoration. I am most impressed by the integrity of their employees, not only do they know their work/skill, they do not waste time, they are so efficient, they are so helpful and they are a true “service”!

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What Mira says about us

Bill Howe never fails us! We had a drain overflow, and Scott came (on a Saturday) to look at it and offer solution. He was punctual, professional, and extremely helpful. I should also praise the main office for always being helpful and always finding solutions. Very grateful to have you in San Diego!

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What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.
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I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

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What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

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