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November All Stars 2017
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Awards 12/6/17

November All Stars 2017

San Diego Plumber, Bill Howe “knows Howe!” But, so do the employees in the plumbing, heating & air conditioning, and restoration & flood divisions. New to our monthly award system? Read more here: The Bill Howe Way!

For October achievements, we are proud to honor Steven Winsett, Juan Santacruz, Andrew Chapman, and the lining team of Mike Castaing, Jesus Bustamante, Justin Gould, and James Ruben.

Plumbing Company Employee Goes Above & Beyond Purchases Gifts, Christmas Giving

Ron poses with the gifts he purchased in the Bill Howe Adopt-A-Family!

Above & Beyond

Our Above & Beyond winner, Ron LaCaze has been especially generous this holiday season. He personally chose 6 kids from our adopt-a-family campaign to purchase Christmas gifts for and he got every item on their wishlist, including a bike and a skateboard. We are proud to honor his giving spirit.

Leading by Example

Josh Troyer is the Leading by Example award winner for his outstanding achievements in November. Not only did he have a 100 percent arrival time and attendance, he was in the top four for driving safety. Josh has been with us since 2012 and is one of our experts in clearing those hard to clear drains in San Diego.

Customer Service

We aim for the best customer experience on every job and appreciate our customers when they share feedback and help us to recognize our team’s excellence. In November, one of our newer service techs working on drains in San Diego, Javier Pelayo, exceed all expectations. He received multiple 5-star reviews, customer letters, and phone in compliments.

Excellence

Our Excellence award goes to one of our employees that exemplify perfection and detailed care in their craft. As always, it is hard to choose the winner, but Jimmie Cook stood out for his recent commercial job that included not only plumbing, but our restoration & reconstruction division, and our epoxy lining team. His containments were perfect, coordination and communication exemplary, and his attention to detail and a job done right, Excellent!

When you call 1-800 BILL HOWE (245-5469), you will be getting a trained specialist dedicated to providing excellence in all they do.

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What Joel C says about us

Very Satisfied. Michael is always on time, Michael has been doing all of the plumbing related to our remodel. He always does exactly what he commits to do within the estimated cost. He keeps me informed if any wrinkles pop up, and his plumbing skills are excellent as we have had no problems or issues arise after he has left. Very professional! Highly recommend.

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What Rick M says about us

We had other companies come out for estimates on what was considered a major job with jackhammers and replacing cast iron pipes under the house… having been stung before, we wanted another estimate just to make sure we were making an informed decision. The prior estimates went up to $21,000!
Bill Howe sent us an amazing veteran plumber, Dashawn and his co- worker Anthony. Dashawn did a thorough check of the problem, explained what he thought was needed … he did a final check and we were able to see for ourselves what was the problem. He recommended a complete cleaning to de-scale the pipes, and not the major work we dreaded. Thanks to his solid analysis and patience in making sure we saw what he saw, the issue was resolved completely, and saved us thousands of unnecessary work. None of the other estimates included the cleaning; only the major repairs. Thanks to Dashawn’s knowledge, professionalism and honesty, we’re Bill Howe customers.

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What Carolyn Housman says about us

This was our second excellent experience with Bill Howe. We had a blocked kitchen sink drain 8/5. I was able to get a same day appointment which is AMAZING. Person on phone was very courteous and set me up right away. Tony arrived at the house (called me 30 minutes out so I was able to be ready). He diagnosed the issue (blocked drain, not the garbage compactor) and was able to snake it and ran the water for 10 minutes to be sure the drains were clear. He cleaned up everything and you would not have known he was even there. Thank-you Tony and Bill Howe, you always know how.

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What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.
Ed

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What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

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What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

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