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Bill Howe Plumbing, Heating & Air Conditioning Employee Recognition
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Awards 05/26/16

Bill Howe Plumbing, Heating & Air Conditioning Employee Recognition

San Diego plumbers and A/C tech’s exemplary service honored for April

May 20, 2016 San Diego, Calif. – In 1980, Bill Howe opened AM/PM Sewer and Drains as a one truck operation with him running plumbing calls throughout the beach community. His vision to grow the company was built on a simple mission of providing qualified San Diego plumbers at affordable rates and ensuring they maintain the highest level of training and customer service. Over 35 years later, Bill Howe remains one of the largest service companies now offering services including restoration, reconstruction, epoxy relining, heating, and air conditioning.  

Early on, Bill Howe recognized the need to hire and retain the highest caliber of employee, and provide them with training opportunities and recognition for achievements. Bill Howe pays for all San Diego plumbers employed to attend four-year Plumbing-Heating-Cooling-Contractors’ Journeyman Program, and the heating & air conditioning specialists to attend the two-year certificate program, as well as advanced training, product seminars, and in house training throughout the year.

The companies’ success is evident in the years of service at Bill Howe. Over 40 percent of employees have 5 or more years in service, and 20 percent of the company with 10 plus years. Through monthly recognition, unique wellness programs, and a true family environment, Bill Howe has succeeded at his original mission: Employees, Customers, and Community.

The monthly recognition program offers four different award categories: Above & Beyond, for employees who take that extra step to help customers, the company and their colleagues, Excellence, presented to the employee (or employees) who demonstrates quality craftsmanship, Leading by Example, for the employee who represents the high standards of Bill Howe, and Customer Service, for the employee who delivers exceptional customer Care.

At our company meeting in May, we were proud to award: Raul Miranda for Above & Beyond (A&B), Miguel Rodriguez for Customer Service (CS), Mike Lacey for Excellence (E), and Daniel Heinz for Leading by Example (LBE).

Award recipients are chosen by a committee of division managers and the owners, Bill & Tina, with input from office staff, Plumbing Team Leaders, and the Marketing Department. “Our excellent reputation in the community is so important to us and reflects the level of employees we have,” said Tina Howe Vice President of Bill Howe Plumbing, Heating & Air Conditioning in San Diego. “They are the face, and the heart, of Bill Howe. We are especially proud that they love the career path they have chosen, and understand their integral role within this ‘family;’ without them, we would not be successful.”

For more information about the Bill Howe Family of Companies, or services offered, visit www.billhowe.com, or to speak with Bill or Tina Howe regarding this announcement, contact Bill Howe Marketing Director, Julie Riddle at [email protected]

About Bill Howe Family of Companies

Bill Howe Family of Companies is comprised of Bill Howe Plumbing, Inc.; Bill Howe Heating & Air Conditioning, Inc.; Bill Howe Restoration & Flood Services, Inc. The family-owned and operated company began in 1980 with the plumbing division and has grown into San Diego County’s largest low-cost one-stop-shop for service, repairs and installation, offering both residential and commercial services. 9085 Aero Drive, Suite B, San Diego CA 92123. Call 1-800-BILL-HOWE because We Know Howe!

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What David says about us

Service for new garbage disposal. My ancient garbage disposal quit working, went online to get Bill Howe’s number, immediately received and accepted chat to describe my needs. Prompt call back to schedule an appointment, service tech Allen was out same morning, which was important to fit my work schedule. Job estimate was clear, work done fully to my expectations, area left clean, and price was very fair.
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I have been using Bill Howe since the late 1980’s, their service has always been excellent, plumbing, heating and restoration. I am most impressed by the integrity of their employees, not only do they know their work/skill, they do not waste time, they are so efficient, they are so helpful and they are a true “service”!

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What Mira says about us

Bill Howe never fails us! We had a drain overflow, and Scott came (on a Saturday) to look at it and offer solution. He was punctual, professional, and extremely helpful. I should also praise the main office for always being helpful and always finding solutions. Very grateful to have you in San Diego!

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What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.
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What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

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What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

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