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Bill Howe Family of Companies Names Jaime Howe-Stolis Plumbing Division Office Manager
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Awards 01/24/14

Bill Howe Family of Companies Names Jaime Howe-Stolis Plumbing Division Office Manager

San Diego plumbing company restructures management with focus on accountability and increased efficiency for 2014 

January 21, 2014 San Diego, Calif. – Well-known San Diego plumber, Bill Howe, opened his doors in 1980. Operating out of a small studio with one service truck, he quickly grew his business into one of the largest family-owned and operated San Diego plumbing companies with services including heating & air conditioning, plumbing, and restoration and reconstruction. Part of the success of the Bill Howe Family of Companies has been the strong family ties within the office and in the field.

A true family business, the San Diego plumber has three daughters in leading roles across multiple divisions, his niece spearheading Human Resources and Tina Howe has been Vice President of the company for the past ten years. The newest promotion of Jaime Howe-Stolis, recent honoree at Emerging Generations Award by the San Diego Business Journal, to overseeing the plumbing division’s office operations comes as an effort to focus on increased efficiency.

The new office position is designed to create a more efficient flow from office to technician to customer. The majority of field technicians belongs to the plumbing division and handles a monthly volume of over 1000 service calls. Services range from drain clogs to whole house re-pipes, spanning form the border in the south up to the 78 in the North County.

Jaime Award“It is a delicate balance,” said Jaime Howe-Stolis, Plumbing Division Office Manager. “All of our dispatchers and call takers have to communicate so we are all on the same page. We have to know everything that is going on in the field and ensure our technicians are also being taken care, and dispatched to the right calls, in the right area based on our customers’ needs and technicians skill set all so we can continue providing the highest standard of service, quickly and at affordable rates.”

In order to continue on the track of growth and success the well established San Diego plumbing company has been on for over 30 years, the office is undergoing advanced training for all dispatchers and call takers, as well as new teams within the field. Job descriptions have been streamlined by Howe-Stolis to free up unnecessary tasks that do not benefit customers and each team now has a direct line of communication with one another to keep daily operations running at the optimal level.

“Communication is key,” said Tina Howe, Vice President of the Bill Howe Family of Companies. “Opening up this role really comes down to seeing that everyone in the office has someone to hold them accountable and keep the lines of communication flowing for maximum efficiency. Our customers are our top priority, and now we have a managed flow to ensure they get the best care from the name they have come to trust.”

For more information about the Bill Howe Family of Companies, visit www.billhowe.com, or to speak with Bill or Tina Howe regarding this announcement, contact Bill Howe Marketing Director, Julie Riddle at [email protected]

About Bill Howe Family of Companies

Bill Howe Family of Companies is comprised of Bill Howe Plumbing, Inc.; Bill Howe Heating & Air Conditioning, Inc.; Bill Howe Restoration & Flood Services, Inc. The family-owned and operated company began in 1980 with the plumbing division and has grown into San Diego County’s largest low-cost one-stop-shop for service, repairs and installation, offering both residential and commercial services. 9085 Aero Drive, Suite B, San Diego CA 92123. Call 1-800-BILL-HOWE because We Know Howe!

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What David says about us

Service for new garbage disposal. My ancient garbage disposal quit working, went online to get Bill Howe’s number, immediately received and accepted chat to describe my needs. Prompt call back to schedule an appointment, service tech Allen was out same morning, which was important to fit my work schedule. Job estimate was clear, work done fully to my expectations, area left clean, and price was very fair.
I was not surprised — I have used Bill Howe plumbers for several other tasks in the past. I have always found their staff to be helpful, attentive, and the plumbers very courteous and capable.

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What Michelle says about us

I have been using Bill Howe since the late 1980’s, their service has always been excellent, plumbing, heating and restoration. I am most impressed by the integrity of their employees, not only do they know their work/skill, they do not waste time, they are so efficient, they are so helpful and they are a true “service”!

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What Mira says about us

Bill Howe never fails us! We had a drain overflow, and Scott came (on a Saturday) to look at it and offer solution. He was punctual, professional, and extremely helpful. I should also praise the main office for always being helpful and always finding solutions. Very grateful to have you in San Diego!

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What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
Great company to work with.
Thanks Cory.
Ed

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What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

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What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

Thank you Bill Howe Plumbing.

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