Yau Mo Chan
Miguel Gomez has helped us replacing 3 toilets in our house. We are very sensitive to any kind of leaking problems and expressed to Miguel on the first day that ‘no leaking’ is our very first priority for any plumbing service.
Miguel has taken our requirement to his heart. He has worked non-stop to ensure all our toilets were properly installed. He has listened to us and worked with us to test every single connection spot to make sure there was not 1 drop of leaking.
It was unsuccessful on the first day and Miguel has worked very hard to trouble-shoot the best he could. He returned on the 2nd day, came prepared with information researched and strategy well-planned. He tried and re-tested all over again a few times to make very sure everything was installed properly and that ‘no leaking’ occurred with test method suggested. He has also cleaned after the work to make sure of no mess left behind. He has taken care of the entire project with professionalism.
Miguel has stayed calm throughout the project, listened to us and communicated to us with ideas. We are very satisfied with how he takes customer care to his heart and ensures no leaking as a result of high quality work of a professional plumber.
Miguel has made us very confident in Bill Howe as further go-to company for any quality plumbing service.