I had a plumbing problem and decided to give you guys a call. Your technicians arrived promptly and quickly assessed the situation. I never was left guessing at what they were doing as they told me what they found and how they were going to approach it each step of the way. I even learned a little plumbing 101 as they even took the time to teach me a few things! Thanks, Bill Howe, for providing the level of professional and friendly service that seems to have become a lost art with other businesses. You’re a model that others should follow. Needless to say, this customer is profoundly satisfied and will certainly not hesitate to call you again!