Have seen the TV commercials noting that BILL HOWE does everything from start to finish. Having this water damage I was happy for the “full” service. The first to respond was John Edwards, followed by Christian and perhaps Adam. They were great. The plumber did his job, then the first team of Restoration came in — now waiting for the second Restoration Team. Everyone has been very nice, friendly and professional — I appreciate that. Team one included Christian S, Adam, John D, and Mike M. — they were great.