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Shuguang Zhu

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04/26/19

Shuguang Zhu

This is a very quick and easy process. One of my bath bathroom shower valve started to leaking and the water kept dripping off. I went Bill Howe online appointment booking in a late afternoon and booked the next day morning schedule for repair. Prior to arrival, Miguel called me to inform me that he would be arriving in 30 min. As expected, Miguel got to my home in time and checked my issues out right away. He explained what he is going to do and made a proposal for me after I greed to it. He was chatting friendly with me while replacing the valve and got everything done in 30 min. He also checked my water pressure and found that it was set to high. He helped to reduced it to the normal pressure range. Upon, my request, he also helped to check my backyard water valve noise and help to get that resolved without additional charge. Before his departure, he rechecked all water outlets pressures upstairs to ensure that there is no issues after the water pressure adjustment. He is very thorough and clean. Everything is done in a hour. I am very happy with the service and would use them at any time in the future.

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I have been using Bill Howe since the late 1980’s, their service has always been excellent, plumbing, heating and restoration. I am most impressed by the integrity of their employees, not only do they know their work/skill, they do not waste time, they are so efficient, they are so helpful and they are a true “service”!

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Bill Howe never fails us! We had a drain overflow, and Scott came (on a Saturday) to look at it and offer solution. He was punctual, professional, and extremely helpful. I should also praise the main office for always being helpful and always finding solutions. Very grateful to have you in San Diego!

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Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
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I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

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