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Shuguang Zhu

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04/26/19

Shuguang Zhu

This is a very quick and easy process. One of my bath bathroom shower valve started to leaking and the water kept dripping off. I went Bill Howe online appointment booking in a late afternoon and booked the next day morning schedule for repair. Prior to arrival, Miguel called me to inform me that he would be arriving in 30 min. As expected, Miguel got to my home in time and checked my issues out right away. He explained what he is going to do and made a proposal for me after I greed to it. He was chatting friendly with me while replacing the valve and got everything done in 30 min. He also checked my water pressure and found that it was set to high. He helped to reduced it to the normal pressure range. Upon, my request, he also helped to check my backyard water valve noise and help to get that resolved without additional charge. Before his departure, he rechecked all water outlets pressures upstairs to ensure that there is no issues after the water pressure adjustment. He is very thorough and clean. Everything is done in a hour. I am very happy with the service and would use them at any time in the future.

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What Joel C says about us

Very Satisfied. Michael is always on time, Michael has been doing all of the plumbing related to our remodel. He always does exactly what he commits to do within the estimated cost. He keeps me informed if any wrinkles pop up, and his plumbing skills are excellent as we have had no problems or issues arise after he has left. Very professional! Highly recommend.

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What Rick M says about us

We had other companies come out for estimates on what was considered a major job with jackhammers and replacing cast iron pipes under the house… having been stung before, we wanted another estimate just to make sure we were making an informed decision. The prior estimates went up to $21,000!
Bill Howe sent us an amazing veteran plumber, Dashawn and his co- worker Anthony. Dashawn did a thorough check of the problem, explained what he thought was needed … he did a final check and we were able to see for ourselves what was the problem. He recommended a complete cleaning to de-scale the pipes, and not the major work we dreaded. Thanks to his solid analysis and patience in making sure we saw what he saw, the issue was resolved completely, and saved us thousands of unnecessary work. None of the other estimates included the cleaning; only the major repairs. Thanks to Dashawn’s knowledge, professionalism and honesty, we’re Bill Howe customers.

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What Carolyn Housman says about us

This was our second excellent experience with Bill Howe. We had a blocked kitchen sink drain 8/5. I was able to get a same day appointment which is AMAZING. Person on phone was very courteous and set me up right away. Tony arrived at the house (called me 30 minutes out so I was able to be ready). He diagnosed the issue (blocked drain, not the garbage compactor) and was able to snake it and ran the water for 10 minutes to be sure the drains were clear. He cleaned up everything and you would not have known he was even there. Thank-you Tony and Bill Howe, you always know how.

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What Ed Gohlich says about us

Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
Cory was on time to start the job and finished it quickly. Upon his leaving our home he’s was courteous, very knowledgeable, explaining what the problem was and how he fixed it. Very good communication and this is the way it’s has always been when we use Bill Howe plumbing.
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What Eric says about us

I had a shower that would not drain. The employee arrived on time and fixed the problem quickly and effectively at a very fair price. I was very happy with everything. Thank you and I highly recommend your plumbing service.

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What Bridgett says about us

I am extremely happy with the service we received from Bill Howe Plumbing. We were given an incorrect diagnosis of our main sewer line from another vendor, but Bill Howe’s servicemen came out for a second opinion, correctly diagnosed our problem and resolved our back up issues. We will continue to use Bill Howe for all our future plumbing needs!

Thank you Bill Howe Plumbing.

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