I always had good service from Bill Howe until a few months back. I had a service agreement for the condo I owned. When I called in for a small faucet leak, it ended up in costing me $ 472.12 (Invoice #55133894). In fact, the tenant told me that it took the technician less than 15 mts to fix this. However, he went on a search for a part (which should not be charged) for 2 hours. I did not know this until the invoice was sent. My tenant also was shocked that the bill was high. He felt that it was rip off. I have never said anything bad about Bill Howe plumbing. Unfortunately Bill, you have a rogue plumber who is going to bring your name down.