John & Tom were very helpful and professional. They walked through all the options and explained everything so I could understand the source of the problem and how it could be fixed. One of the things I appreciate most about John is how communicative and punctual he is. I’ve worked with him on multiple properties and he always calls in advance to let me know he’s on the way. Then he shows up early or right on time. I never feel taken advantage of with Bill Howe plumbers. Highly recommend!