Tony was AMAZING! He came out and was respectful, immediately introduced himself and had his mask and shoe covers on the entire time which made me feel so much better in these weird COVID times. He was very thorough and explained everything to me, even showing me pictures, figuring out a plan and then getting the job done well and fast. He even spent the time and gave me some tips on ways to improve our tub. I would recommend Tony and his service to anyone!!