Dealing with a disabled person, I really needed help promptly with our adapted toilet. However a call in the afternoon meant next day service. The dispatcher said I could be put on a wait list if I so wished. Very late the same afternoon Brandon showed up with his “red booties” and mask on. He quickly assessed and explained my options and went to work. Within 5 minutes the clogged toilet was flushing smoothly and clearly. Further more Brandon made suggestions about how to prevent and/or deal with the problem should it reoccur. Reliable, honest, gracious and respectful service is the continued hallmark of our interactions with Bill Howe Plumbing. They do know Howe!