Thanks for reminding me to get everything in writing before allowing any work to be done! I was told roughly $300 for 1.5 hours of work and parts. Your employee completed the job in well under an hour and still quoted me the same price even when he admitted he worked for 30 minutes less than he quoted. If an hourly rate applies then it should reflect in the final cost! I’m sure if it took two hours the bill would have gone up.
In addition, nobody called me 30 minutes prior to arrival. The plumber said “the office usually handles that.”