We just moved here to California. Our water heater died, we made calls to plumbers but the calls were never returned. Our frustration was great. My wife went online to Bill Howe. We received a call back in 6 hours. They came out made an assessment, then installed the water heater. Their representative was knowledgeable, friendly and cleaned up afterwards. Our toilet and sewer line had problems. We called Bill Howe once again. Once again the phone call was handled professionally. The young man Bryan came and did the job being aware of the coronavirus wore a mask, gloves and put on shoe covering. He did an excellent job, once again we were extremely happy. The price was competitive. 5 stars (out of 5).