Our water heater went out and I called Bill Howe with out reservation, they had previously done ducting work in our home and I was very happy with the work and cleanliness of the workers. Trevor was our guy for the water heater and he came out right on time and did a great job quickly and efficiently. He was very knowledgeable and able to answer any questions we threw at him. We are very pleased with the quality of the product and the superior workmanship from Trevor. I would not hesitate to recommend Bill Howe and will use them again if the need arises.