Steven Winsett, representing, your “Family of Companies,” installed a Rinnai tankless water heater proficiently and with evident knowledge of the electrical and plumbing requirements of such an undertaking. He did so with good humor and charm, returning the following day to verify everything was working according to specifications. We’re most happy with his competence and demeanor. He is welcome to return in the future on any assignment you might have for him. Thank you for dispatching such a fine gentleman to our home.