Last year I had a mini split A/C unit installed by a different A/C company. I called them this year so they could do a yearly maintenance check. That company has been closed since the pandemic started. I called Bill Howe to see if they would do a maintenance check on my A/C unit even though I did not purchase the unit from them. They said “absolutely”, they could do a maintenance check. Bill (not the owner) came and did a check-up on the unit. Bill was very nice, professional, kept me informed on what he had to do. Treated a “senior citizen” with respect!!! I will be using Bill Howe again and I would not hesitate to recommend then to anyone.