Nate came out initially and put a plan of action in place. Due to time and scheduling issues (mine, not Nate’s or Bill Howe’s) Brandon followed up and completed the work. Thank you to both gentleman for your friendly and professional attitudes. The work was finished in a complete and timely manner. I have had terrible experiences with plumbers in the past so now I only trust Bill Howe for all my plumbing needs and I have yet to be disappointed. Thank you all!