Victor Gonzalez made my day! He gave me a courtesy call soon after my waiting window began, so I knew when to expect him. He explained what he would need to and why and was efficient and professional about everything. I mentioned that I was interested in another repair that I had not discussed yet with my landlord and he mentioned it to her and got that taken care of for me as well! He was done by the end of the window I was given. Everything looks and works great! Thank you!