Yesterday, Plumber Michael responded to my home concerning an issue of warm or hot water coming out of our bathtub faucet, but no cold water. He inserted a new cartridge into the faucet but it did not fix the problem. He checked other faucets in our home and they had the same problem. After going back to his truck, he suddenly returned and said he had figured out the problem, SOLAR HEATING. The city is replacing the old water pipes in our neighborhood and has a temporary water pipe system (metal pipes laying in the street gutters to provide water to each home) and the pipes were baking in the afternoon sun – they were hot. Thus, the water in them was hot, Made sense to me. Michael then suggested that we take our baths/showers in the morning while the water was still cool until the city has completed our water pipe replacements. Michael told me that he would not charge me either for this visit since I didn’t actually have a plumbing problem, or for the cartridge. We thank you, Michael, for being so honest because you could have taken advantage of us in this situation, but you didn’t. You can bet that I will continue to use Bill Howe resources to solve all my plumbing needs. Great work, Michael, well done.