Deborah Garrison Fry
Purchased a home with too much deferred maintenance. Went in knowning this was a project which could only be done by a Professional.team. My requests were complex but had to be done. Snake the entire system to the city connection.
Fix any place you find a leak. Give me insight to the issues you could find. Fortunately, the plumber Justin, found a bit of DIY repair done wrong, he fixed it any no more leak.
Same day, the tankless plumber Don (Dave)came showed me that the water heater was 18 yrs old, was not positioned legally. Having had an early tankless, he brought me up to speed on new features and benefits.
Then came the HVAC group lead by Samuel. Imagine a 1964 heater. Pretty scary. As that’s the year I was a jr in HS.
There was nothing in the heater that met any code except the code of “are you kidding me?”
Well, the guys arrived on Monday and they went to work. By Thursday I had Ac that can work with solar panels 97% efficiency, a tankless system, so my 19 yr old grandson, can take his hour of shower. Finally, I can now move into the house knowing the HVAC is great, water works super, and so does the sewer. FYI the ac compressor is so quiet you wouldn’t believe it.
I want to thank Karla,(Carla) at the office she managed the entire account and was beyond a joy to work with.
Bill Howe leadership has created a top notch crew of Professionals. I feel like they are my new family since moving back to California.
Thank all at Bill Howe, you are Supreme Professionals and set the standards all should be measured by.