I had a mainline blockage with sewage coming up the drains in both of my bathrooms. I had to have the problem fixed ASAP as I was going out of town the next day. I called Bill Howe and they were able to give me an afternoon time slot. Their plumber ACTUALLY showed during that time slot and called ahead of time to let me know he was on the way. Josh was courteous and professional. He had the problem fixed within 30 minutes.