I am pleased to write today to compliment one of your employees. On April 7th, 2020, I called Bill Howe after we found severe damage from rain waters that flooded our commercial property in Chula Vista. The service I have received from your company has been outstanding from the very first call, when I requested a quote for service. Carlos Paredes reached out to me 2 hours sooner that anticipated which was very much appreciated. He put me at ease and explained what he would do to evaluate our situation. He came to the site and walked us thought the process, explaining what needed to be done, how and why. We have several calls that day and over the following few days. He even made himself available to be on site to helps us to do a virtual call with the insurance adjuster.
Unfortunately the damage is not covered by our insurance and we are looking for an alternate ways to make temporary repairs until our situation changes, but we wanted to let you know how please we were with Carlos’ services. We will highly recommend your company to others and hope to do business with you soon.