Ben & Joanne
After receiving four estimates to have a mini split unit purchased and installed in our home we definitely made the RIGHT decision by selecting the “Bill Howe Team” to fulfill our desires.
When we met with Bill Howe’s HVAC Sales representative Tommy Gerber we were immediately impressed with his straight forward and knowledgeable answers to our many questions. After selecting a specific mini split unit we solicited four different quotes which took into consideration the purchase price, any additional parts required, installation, city inspection charges and the warranty for the mini split unit. After reviewing the four quotes it immediately became evident that the HVAC proposal we received from Tommy Gerber far surpassed the other three quotes when considering the price, a timely installation and their outstanding warranty. Tommy definitely had his homework completed prior to arriving at our home.
Bill Howe’s HVAC Installers Brian and Bruce proved to be very skilled and knowledgeable technicians who maintain a true loyalty to their company and their customers. The installation took longer than anticipated and even though Brian had wedding plans for later on in the evening, he refused to leave the job site until the tasks at hand was completed and the work area cleaned. In addition, we really appreciated Brien spending the extra time to explain in detail the operational procedures for our new mini split unit. Great service, calm and courteous manners and high customer satisfaction seem to be the main focus for Brian and Bruce. That is dedication!
We will gladly refer our friends and family to Bill Howe and look forward to participating in their annual service program. Tommy, Brian & Bruce are definitely valuable assets to the Bill Howe Team!
Ben & Joanne