Gabriel was the ultimate professional. He arrived on time. When an unexpected issue arose in the installation of a new toilet, he came up with a solution. He was thorough and efficient in performing the work. Equally important, the charge for the services was extremely competitive and fair. I was a customer of Perry Plumbing. However, despite an appointment, they continually moved the appointment to later and later in the day. When the plumber finally arrived, he quoted me a price for the job that was twice what it should have cost ; and that included a 10% discount because of the 10+ hour delay in arriving and a $25 coupon. I had researched what a fair price is in my area for the job so knew immediately that the quote Perry Plumbing provided was a gross overcharge. Naturally, I did not go forward with them. I immediately called Bill Howe and am so glad I did. Bill Howe earned a new customer. They are now my plumber of choice. I highly recommend them.