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Robert Bernal

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06/14/12

Robert Bernal

When I called Bill Howe plumbing, I got a friendly greeting from the lady who tooke the call. I told her about the underslab hot water leak and she ask me of other info to set up an appoint. Everything she told me about date and time happened exactly and was followed by a call when the troubleshooters are on their way. Edgar and Juan came in clean fresh uniform (Professional look) and informed me of what they will do and how it will be done. We agree with the repair by rerouting the piping and have it done the next day.

Edgar and Louie came groomed and in clean fresh uniform with the step by step info on how the job will be progressing. They thoroughly double check the piping layout and the leak location. They don’t want any mistake and give the company a bad reputation. They did the repair that I call it professionally done. I’m a retired Navy nuclear welder, pipefitter, Quality Assurance inspector/superviser and former certified ISO 9000. These technicians and the company are truly professional. Thanks to Edgar and Louie and the company for quality services provided by quality people. You are highly recommended. Best advertisement always come from satisfied customer.

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