Outstanding service from Bill Howe! The water heater at my condo complex ceased working and began to leak on a Friday afternoon. Upon calling Bill Howe, they said they could send someone out that evening. Steven arrived, assessed the situation, and provided an estimate for a new water heater that could be installed next day. As promised, Steven was back on Saturday morning to remove the old water heater and install the new. The new water heater was up and running by late afternoon, approximately 24 hours after the old one gave way. I was already happy with Bill Howe from previous visits, but was even more impressed with the quick and professional completion of this job. Steven was very knowledgeable and did an outstanding job. Bill Howe will continue to top my list and I have strongly recommended them to my property management as a go-to reliable company.