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Michelle & Ray Kimball

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11/2/16

Michelle & Ray Kimball

Mauricio was an excellent plumber. He was very gracious, came on time as well was letting us know when to expect him upon his return as well as what would happen throughout the day. He offered to remove my plants, which I removed because I thought it was so above and beyond his plumbing duties. He smiled and was cheerful, and that lightened the stress level of our ordeal. We were delighted that he hooked us up as soon as possible with water so we could stay in our home. We had a major water main break, and were so delighted that he so carefully removed our flagstone so it could be used again as well as minimizing the breakage of the front walkway. Upon leaving, the area was contained for the day. When the job was finished, the cement and debris had been removed as well as the trench filled with dirt. He even put out caution tape at our request.
His son was very personable also.. We felt that the job was carried out in a very professional manner, and was at a level that was higher than we had expected. We would recommend Bill Howe in the future, especially to our neighbors.

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What Joel C says about us

Very Satisfied. Michael is always on time, Michael has been doing all of the plumbing related to our remodel. He always does exactly what he commits to do within the estimated cost. He keeps me informed if any wrinkles pop up, and his plumbing skills are excellent as we have had no problems or issues arise after he has left. Very professional! Highly recommend.

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What Rick M says about us

We had other companies come out for estimates on what was considered a major job with jackhammers and replacing cast iron pipes under the house… having been stung before, we wanted another estimate just to make sure we were making an informed decision. The prior estimates went up to $21,000!
Bill Howe sent us an amazing veteran plumber, Dashawn and his co- worker Anthony. Dashawn did a thorough check of the problem, explained what he thought was needed … he did a final check and we were able to see for ourselves what was the problem. He recommended a complete cleaning to de-scale the pipes, and not the major work we dreaded. Thanks to his solid analysis and patience in making sure we saw what he saw, the issue was resolved completely, and saved us thousands of unnecessary work. None of the other estimates included the cleaning; only the major repairs. Thanks to Dashawn’s knowledge, professionalism and honesty, we’re Bill Howe customers.

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What Carolyn Housman says about us

This was our second excellent experience with Bill Howe. We had a blocked kitchen sink drain 8/5. I was able to get a same day appointment which is AMAZING. Person on phone was very courteous and set me up right away. Tony arrived at the house (called me 30 minutes out so I was able to be ready). He diagnosed the issue (blocked drain, not the garbage compactor) and was able to snake it and ran the water for 10 minutes to be sure the drains were clear. He cleaned up everything and you would not have known he was even there. Thank-you Tony and Bill Howe, you always know how.

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Cory was our technician on this job. We had a time sensitive repair issue and Bill Howe understood and assisted with getting the job done quickly.
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